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Job 8372: Outside Agency Manager / Auditor

Location: NV-Las Vegas  
Rocky Mountains (CO, ID, MT, NV, UT & WY)
Salary Range: $55 - 65K + bonus
Bonus & Incentives: some small bonus opportunity
Position Responsibilities: Performs activities involving the direct management of outsourced credit card portfolios, compliance, operations and financial performance. (Performance audits of outside collection agencies.) ¨ Responsible for the coordination and direction of departmental projects. ¨ Responsible for the creation and maintenance of agency partner MIS reports. ¨ Responsible for the development and maintenance of all Early Out Policy and Procedure manuals. ¨ Development, implementation and reporting for early out pricing and incentive programs within department. ¨ Responsible for providing agency partners strategic direction to enhance collection and roll rate performance. ¨ Responsible for continuous challenging of current agency partner performance and pricing strategies. ¨ Assist in administration of agency partner inventory utilizing systems support. ¨ Creation and maintenance of internal and external quality reporting. ¨ Demonstrate working knowledge of first and third party collection regulations governing the industry. ¨ Responsible to oversee reconciliation processes for monthly financial invoices. ¨ Responsible for the management and development of support staff. ¨ Responsible for bi-annual on-site audits of all agency partners to validate compliance and performance objectives.
Education and Certifications/Licenses: Bachelors
Mandatory Minimum Qualifications: * Minimum high school equivalent required, (higher education preferred). * Must possess 3 to 5 years previous collection and/or recovery management experience, and 1 to 2 years previous experience with a creditor managing outside agency relationships. * Relevant experience must have been in the credit card industry. * Will be required to demonstrate exemplary ability in the areas of employee development, combined with an innovative insight and progressive approach to systems, strategic and procedural functions. * Must possess excellent communication, analytical, organizational and opportunity resolution skills. * Position requires 25 - 30% travel including long international trips as long as 2 weeks. * Must have passport and ability to obtain work visas as needed in foreign countries
Preferred Qualifications:
Additional Comments:
Benefits: Good benefits
Overnight Travel: 30%
Relocation Assistance: Other, Limted - up to $5k gross cash
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